What is responsible gaming?
Responsible gaming means playing in a way that keeps it fun and entertaining, without negatively affecting your lifestyle, relationships, health, or financial situation. At hibajeee, we are committed to helping players maintain healthy gaming habits.
Our commitment
As hibajeee, we are committed to ensuring that:
- Providing players with effective control tools
- Identifying problem gaming behaviour and providing support
- Keeping minors off our platform
- Ensuring transparent and fair gaming
- Providing education about responsible gaming
- Partnering with professional support organizations
Remember: Gaming is entertainment, not a way to earn money. Never play with money you can't afford to lose. Always stick to your limits and stay in control.
Healthy gaming habits
Follow these guidelines to be a responsible player:
- Set a budget: Before you play, decide how much money you'll spend and never exceed that limit
- Set time limits: Decide in advance how long you'll play and stick to that time
- Don't chase losses: Don't try to recover lost money, it leads to bigger losses
- Take breaks: Take regular breaks and spend time on other activities
- Maintain life balance: Don't let gaming interfere with your work, family, or social life
- Don't play while intoxicated: Do not play while under the influence of alcohol or drugs
- Avoid impulsive decisions: Don't play when angry, sad or stressed
When does gaming become a problem?
Gaming can become a problem when it:
- Causes you financial problems
- Affects your work or studies
- Damages relationships with family and friends
- Harms your mental or physical health
- Dominates your thoughts and behavior
- You lose control
If you're experiencing any of these problems, take action immediately and seek support.
Your control tools
Hibajeee provides various tools for players to stay in control of their gaming. These tools are easily accessible and can be set from your account settings.
How to set limits
- Log in to your hibajeee account
- Go to the "Account Settings" menu
- Select the "Responsible Gaming" section
- Set your preferred limits
- Confirm changes
Important: Increasing limits takes 24 hours (cooling-off period), but reductions or removals take effect immediately. This helps prevent impulsive decisions.
Track your gaming
From your account, you can view:
- Total deposit and withdrawal amounts
- Net win or loss
- Playing time and sessions
- Favorite games and betting patterns
- Monthly and annual summaries
Review your gaming activity regularly and make sure it stays within your limits.
Recognize the warning signs
It's important to recognize problem gaming in its early stages. Watch for the following warning signs and seek help if any of these apply to you.
Behavioral warning signs
- Constantly thinking about gaming
- Feeling the urge to play more
- Feeling restless when unable to play
- Hiding gaming activity
- Feeling loss of control
- Trying to recover lost money
Financial warning signs
- Playing beyond your means
- Difficulty paying bills
- Borrowing money to gamble
- Using family money
- Hiding financial problems
- Depleting savings
Social signals
- Neglecting family and friends
- Increasing relationship conflicts
- Avoiding social activities
- Feeling isolated
- Neglecting responsibilities
- Lying about gaming
Career warning signs
- Reduced focus at work
- Declining performance
- Gaming during work hours
- Increased absenteeism
- Not arriving on time
- Risk of job loss
Health signals
- Sleep problems
- Anxiety and depression
- Forgetting to eat
- Fatigue and stress
- Physical health deterioration
- Suicidal thoughts
Legal warning signs
- Failure to repay debts
- Theft or fraud
- Getting involved in legal issues
- Money from illegal sources
- Considering bankruptcy
- Family conflicts
Seek help immediately: If you or someone you know is experiencing several of these signs, seek professional support immediately. Problem gaming is a serious matter and early intervention is highly effective.
Self-assessment questionnaire
Ask yourself these questions:
- Do you play more than your planned time or money?
- Do you play again to recover lost money?
- Has gaming affected your work, studies, or relationships?
- Have you borrowed money or taken loans to gamble?
- Have you lied about or hidden your gaming?
- Do you feel irritable or restless when you can't game?
- Do you prioritize gaming over other activities?
- Has gaming impacted your mental or physical health?
If you answered yes to most of these questions, you may need help.
Self-exclusion Programme
Self-exclusion is a powerful tool that helps players take a break from their gaming. hibajeee offers self-exclusion options for various durations.
What is self-exclusion?
Self-exclusion means you're voluntarily closing your hibajeee account for a specified period. During this time you will:
- Cannot log in
- You will not be able to play any games
- You will not be able to deposit
- Will not receive marketing communications
- Will not receive promotions or bonuses
Self-exclusion period
At hibajeee, you can self-exclude for the following periods:
- 6 months: Short-term breaks for those who want to regain control
- 1 year: Medium-term breaks for serious issues
- 5 years: Long-term breaks for serious addiction
- Permanent: Lifetime self-exclusion for those who never wish to play again
Important: Self-exclusion is a serious decision and is irreversible. Once set, you cannot cancel it before the period expires. Even if you contact our customer support, we will not be able to reopen your account.
How to self-exclude
- Log in to your hibajeee account
- Navigate to "Responsible Gaming" settings
- Select the "Self-Exclusion" option
- Choose your preferred period
- State your reason (optional but recommended)
- Confirm your decision
- You will receive a confirmation email
What happens during self-exclusion?
While self-exclusion is active:
- Your account will be fully locked
- Your remaining balance will be refunded
- All active bonuses will be cancelled
- You will not receive any promotional materials
- Your information will remain secure
What happens when it expires?
When the self-exclusion period ends:
- Your account will not automatically reopen
- You must contact customer support
- A cooling-off period (24 hours) will apply
- You will be reminded about responsible gaming
- You'll be prompted to set a new limit
The right choice: Choosing self-exclusion is a brave and responsible step. It shows you're acknowledging your problem and seeking help. We respect your decision and are here to support you.
Support and Organizations
You are not alone. Many people suffering from gaming problems have successfully recovered with professional help. hibajeee partners with various support organizations that provide free and confidential assistance.
International support organizations
- Gamblers Anonymous: A worldwide support group where problem gamblers share experiences and help each other
- GamCare: UK-based organization providing free advice and support
- BeGambleAware: Promotes education and awareness and provides resources for help
- Gambling Therapy: Online support and global helplines available in multiple languages
Counseling and therapy
Professional support is highly effective. Consider:
- Cognitive Behavioral Therapy (CBT): Helps change gaming-related thoughts and behaviors
- Family therapy: Helps rebuild relationships with family members
- Support groups: Share experiences with other recovering individuals
- Financial counseling: Help resolving debt and financial problems
Emergency Helpline
If you're in crisis, contact immediately:
- National Mental Health Helpline: Immediate support for mental health crises
- Suicide Prevention Helpline: 24/7 confidential support
- Local emergency services: In life-threatening situations
Online resources
- Self-assessment tools and questionnaires
- Recovery guides and worksheets
- Forums and community support
- Educational videos and articles
- Resources for families
Confidentiality assured: All support organizations maintain complete confidentiality. Your information will remain secure and will not be shared with anyone without your permission.
For Family and Friends
If your loved one has a gaming problem:
- Be empathetic and non-judgmental
- Have open and honest conversations
- Encourage seeking professional help
- Set financial boundaries
- Take care of yourself and get support
- Be patient - recovery takes time
Minor Protection
Hibajeee places utmost importance on protecting children and minors. Our platform is strictly for those aged 18 and above, and we enforce rigorous age verification procedures.
Age verification
Every player must:
- Date of birth must be provided during registration
- Valid government ID must be submitted
- KYC (Know Your Customer) verification must be completed
- Full verification required before first withdrawal
Preventing Underage Accounts
Steps we take:
- Automated age verification system
- Third-party identity verification service
- Monitoring suspicious accounts
- Minor accounts closed immediately
- Deposit refund and account blocking
Advice for parents and guardians
Keep your child safe:
- Contact: Talk openly about gaming and its risks
- Watch for: Monitor online activity
- Parental controls: Set device controls
- Keep information secure: Keep payment cards and passwords private
- Educate yourself: Teach responsible financial habits
- Set an example: Practice responsible gaming yourself
Report a Minor
If you believe a minor is using hibajeee, notify us immediately:
We take all reports seriously and investigate immediately.
Zero tolerance: hibajeee has a zero-tolerance policy for underage gaming. Providing false information about age is a serious violation and leads to permanent ban.
Limit Setting Tools
Set deposit, bet, and time limits. Keep full control of your spending and playing time.
Reality Check
You'll be reminded about your gaming session and spending at regular intervals. Stay aware.
Self-exclusion options
6 months to permanent - close your account for various durations and take a break.
Activity monitoring
View your complete gaming history, spending, and patterns. Transparency and awareness.
Professional Support
Connect with free and confidential support organizations. Help is available 24/7.
Education and Awareness
Learn about responsible gaming. Recognize warning signs and build healthy habits.
Responsible Gaming Tips
Daily best practices
- Before playing: Set a clear budget and time limit
- While playing: Take regular breaks, stay hydrated and stay aware
- After playing: Review your sessions and check if you're staying within your limits
Healthy mindset
- View gaming as entertainment, not a way to earn money
- Wins and losses are both part of the game - accept it
- Avoid impulsive decisions
- Recognize the signs of losing control
- Don't hesitate to ask for help if you need it
Financial responsibility
- Only use money you can afford to lose
- Never borrow money to game
- Play with extra money after paying bills
- Withdraw your winnings, don't bet them again
- Review your bank statements regularly
Life balance
- Don't let gaming become the only activity in your life
- Spend time with family and friends
- Maintain hobbies and other interests
- Meet work and personal responsibilities
- Take care of physical and mental health
Remember: Responsible gaming means you're having fun and staying in control. If gaming is causing problems in your life, it's no longer responsible. Get help and reclaim your life.